Compare the Monro English and French Terms Line by Line

Capture matching pages

Open the same promotion, deposit or withdrawal topic in each language and record both URLs. Save the update date, version number and account currency displayed.

Do not compare a current French page with an archived English review. Both records must come from the live operator journey at the same time.

• English URL
• French URL
• Version date
• Offer identifier

Compare the decision fields

Check wagering base, expiry timezone, maximum bet, excluded games, cashout limit and verification trigger. Numbers and exceptions matter more than wording style.

For payments, compare minimums, fees, supported directions and processing definitions. Translate neither a number nor a method name by assumption.

• Wagering
• Expiry
• Cashout limit
• Payment method

Find the controlling-language clause

Look for a clause stating which language governs when versions conflict. Record it with the exact terms version rather than relying on a support paraphrase.

If no controlling version is named, ask support which text applies to the account and save the answer before activation.

• Governing language
• Conflict clause
• Support case
• Activation time

Preserve the accepted version

Keep the terms shown immediately before and after acceptance together with the confirmation screen. This ties the rule set to the actual account event.

If a later page changes, compare versions rather than overwriting the original record. Ask for a reasoned answer if the change affects an active balance.

Monro questions from Canadian players